Payment Policy

At Zelia Beauty, we are committed to providing a secure and seamless shopping experience. This policy outlines our accepted payment methods and the terms of your purchase to ensure full transparency.

1. Accepted Payment Methods

We offer a variety of secure payment methods to accommodate your preferences. We currently accept the following:

Credit & Debit Cards: Visa, Mastercard, American Express, Maestro.

Digital Wallets: Apple Pay, Google Pay, Shop Pay.

All transactions are processed through highly secure, encrypted payment gateways. We do not store your full credit card information on our servers.

2. Billing Terms & Conditions

Time of Charge: Your payment is authorized and processed in full at the time of checkout.

Total Cost: The price displayed at the final checkout screen is the total amount you will be charged. This includes the product price, applicable taxes, and shipping fees (if any). There are no hidden fees or additional surcharges added after checkout.

Currency: All transactions on this site are processed in GBP (£).

3. Payment Security

Your security is our top priority. Zelia Beauty uses SSL (Secure Sockets Layer) encryption technology to protect your personal and financial information during the checkout process. You can verify this by the padlock icon in your browser’s address bar.

4. Checkout Convenience

Guest Checkout: We believe in a frictionless experience. You are not required to create an account to make a purchase; guest checkout is fully enabled.

Accuracy: Please ensure that your billing address matches the information on file with your card issuer to prevent payment authorization failures.

5. Business & Contact Information

If you have any questions regarding your payment or if you experience any issues during checkout, please contact our support team at Team@zeliabeauty.store.

Zelia Beauty is a trading name of Murphy Brands LTD.
Company Number: SC803856
Physical Address: 8 Corbie Drive, Dalkeith, EH22 2QQ

Contact Us:
Email: Team@zeliabeauty.store
Phone: +44 7561323111
Customer Support Hours: Monday to Friday, 7:00 AM – 11:00 PM GMT

We aim to respond to all queries within 24-48 working hours (Monday to Friday)

For more information about your experience, you can view our Return & Refund Policy here, our Shipping Policy here, our Privacy Policy here, and our Terms of Service here.